Bobbie Johnson's encounter with his 10 year old sister on IM and email got him thinking about how presence will change the way people communicate, with the next generation that demands immediacy through IM and SMS.
I love this bit:
“ARE YOU IN THIS CHAT ROOM?” she shouted. “WHERE ARE YOU?”
I’d send back a note explaining this was email, and that I couldn’t respond straight away as if I was in an instant messaging conversation with her. She demands immediacy, but email doesn’t give her that.
The 'networked generation' stories created by Ofcom in the media last week stated the bleeding obvious if you ask me, unless you never encounter young people or the technology people use. When I'm not out I've got the laptop on wifi, with broadband vids and music, IM and RSS open, with the TV in the background, the paper next to me, and by Blackberry and phone on the side. But where Bobbie's sister is different is with her 'I don't get it' perception of email over IM. Can this be said about her generation as a whole? How will this affect business when the next generation of tech savvy kids comes through to the workplace?